Miss Pauling

Flo Pauling, known to everyone as Miss Pauling, is a workaholic and a loyal assistant to the Administrator. She performs a number of duties including reporting unusual background checks, ordering and delivery of goods, opening communication channels, and murders. Miss Pauling generally complies with her employer's views for fear of incurring her wrath, even if she does not necessarily agree with them. Despite her boss's stern demeanor, Miss Pauling insists the Administrator is "not so bad when you get to know her". When pressed by the Administrator on what exactly friends do, her reply was "Um. Go skating... look at gun catalogs... sometimes we just talk...".

The Administrator, whose given false identities were Helen, Emily, and Elizabeth, also originally known as the Announcer or The Voice because of the character's role as Announcer, managed the affairs of both the RED and BLU companies and their teams of mercenaries, as well as TF Industries. She was the source of the mysterious, disembodied female voice that issues commands and announces vital events during rounds. A mature and thoroughly evil mastermind of a woman, the Administrator possessed both a piercing gaze and the sort of voice that commands total and unwavering obedience... or else. Her general demeanor tended towards either slight anger or various stages of bitter disappointment.

The Scout had taken a romantic interest in Miss Pauling, which she completely ignored. However, in The Days Have Worn Away, Scout has a realization that "there's(sic) like eighty million women in the world, probably" and that one of them must be interested without having to be "worn down".