Emily and Charlie

Charlie: compassionate and empathetic to a fault, feeling genuinely upset at the idea of harm coming to others. Although she isn't unaware that Hell is populated with souls that have committed egregious acts in their living lives, she still views their yearly extermination as a senseless waste and makes it her personal mission to help them avoid it via self-betterment and eventual redemption, something she is seemingly alone in believing is possible. This can also cause her to rush headlong into the initial stages of her plans without much preparation. Charlie has a love for musical theatre, song and dance, and will often convey her emotions and ideas through showtunes and ballads. She appears to take perceived failures hard, as she believes her heartfelt theatrical passion should be enough to bring people over to her way of thinking, and is disheartened when it's not as simple as she imagines. She openly admits during a dejected voicemail to her mother that she doesn't actually know what she is doing, or how to make her plan for reforming sinners work in practice. Despite being sweet and lacking "street-smarts", this doesn't make Charlie a pushover or stupid. When people insult her or openly mock her ideals and plans, she has no hesitation in standing up for herself, or even rolling up her sleeves to physically fight back. Swearing is also something that's generally not part of her vocabulary and she doesn't cuss all the time, but she is not above letting a few cuss words slip.

Charlie's appearance: tall and slim-built white-skinned hellborn demon, standing at over 6 foot, around 6 and a half feet tall. She has long, ankle-length blonde hair with thin light coral streaks on the paler-blonde highlights, which is usually tied into a twice-banded low-ponytail by two black hair ties. Her hair also features bangs that are flipped to the left side and ends with a curl. Her eyes sport light yellow sclera and red pupils, and have thick eyelashes and gray eyelids. She has black lips and rosy red cheeks, Charlie features animal-like traits, such as red-toed hooves, fangs in her mouth, and a black animal-like nose. Her fingernails are black and pointed. Charlie wears a red tuxedo-jacket with darker red lapels and a small white tag located on the left side. She wears this over an untucked, long-sleeved, high-collared white dress-shirt that has two black buttons and dark red cuffs, worn with black suspenders and a small black bowtie. Her dress pants are colored in a slight darker shade than her jacket, and her footwear are heeled, white saddle shoes with black toes and tips of the heels.

Emily: is excitable, bubbly, sweet, friendly and kind to almost everyone around her. She does not discriminate others based on mistakes or who they are, where she excitedly greeted Charlie and welcomed her to Heaven, despite her being a demon. She compliments Sera in personality, with Sera the most serious and Emily the more bubbly. Working alongside Sera, her job is to preserve the happiness and joy of the human souls that ascend to Heaven. Emily also holds a great amount of sympathy towards human souls and sees them all as equal, much like Charlie, as she is disgusted and horrified upon learning about the Extermination. She is also shown to engage deeply in the things that she believes in, such as when she promises Charlie to find a way to help her. Emily believes in Charlie's dream of rehabilitating Sinners and allowing them into Heaven.

Emily's appearance: In her humanoid form, Emily takes the appearance of a slim young woman with silver-like skin, black lips, and mid-thigh-length hair with bangs styled in a somewhat messy way, colored in a gradient of periwinkle with noticeable white tips. Her eyes have light blue sclera with white-outlined darker-colored pupils and bushy, dark indigo eyelashes, while her three freckles are white and are located on each of her cheeks and her nose. She also has six white feathered wings on her back, and a light blue halo decorated with small, tiara-like spikes hovering above her head. Emily wears princess-inspired clothing which consists of a light periwinkle gown with a darker-colored stripe around the high-frilled collar, darker-colored trimming and details on the short light blue puffed sleeves, a darker-blue star-pattern on the chest, and darker-blue triangular-like patterns on the hem with small diamond shaped between the mounds. In addition, she accessorizes with a light blue sash worn around her waist, and wears a pair of white tights underneath. She also wears a set of fingerless, periwinkle-gray opera gloves which covers most of her arms, which appears to be skin-tight and act as long sleeves for her dress. For footwear, she wore blue ballerina-like shoes.