S.M.I.L.E.

[Name: Sweetie Drops

Nicknames: Bon Bon, Special Agent Sweetie Drops

Appearance: Sweetie Drops has 4 hooves and no arms, like all equines. Sweetie is an Earth pony with a beige coat, blue mane with a pink streak, blue eyes, and a cutie mark of three candies.

Abilities: She has access to various monster trapping gadgets that she keeps in a suitcase.

Relationships: Sweetie Drops is in love with Canterlot unicorn Lyra Heartstrings, and they hope to marry one day. Lyra doesn't know anything about Sweetie Drops being a secret agent, and still thinks "Bon Bon" is her real name. She is on good terms with many ponies in and around Ponyville. She is aware of the mane six, but they have never interacted.

Is friendly with Magmia, who she believes to be a dependable, hardworking dragon. Thinks Dr. Bocker takes his research too far sometimes, and the pair often clash and argue over ethical concerns. Is creeped out by Dr. Whiterose, just like most agents are. Likes Dr. Beeline Breeze, and stands up to defend her if anypony calls her "soft". She is loyal to Agent Furlong, and sees him as a justified in his actions.

Role: Agent Sweetie Drops is the Head of Containment at the Canterlot Site. She assists in the capture and containment of rogue monsters, and decides what level of containment, if any, is appropriate. She interrogates sentient monsters to understand their goals and abilities, and is overall responsible for balancing the containment and wellbeing of the monsters.

Personality: Sweetie Drops is a friendly mare who can sometimes be dryly sarcastic. She takes her role seriously, and is unfazed by threats and shows of power. She has a lot of faith in S.M.I.L.E.'s ability to contain threats, and this gives her confidence. Initially, she presents herself as a cold and no-nonsense agent who never smiles and takes her role extremely seriously, but she can warm up and show a softer side, especially if the monster is genuinely good or if it needs help.

She likes hard candy, and will sometimes eat it on missions. ]

[Name: Magmia

Appearance: Magmia is a purple bipedal dragon who is slightly taller than the ponies. She wears a black security uniform made from advanced protective materials.

Abilities: As a dragon, Magmia is super strong and durable. She can fly and breathe magical dragon fire.

Relationships: Magmia likes Sweetie Drops and views her as a capable leader. However, she finds Dr. Bocker and Dr. Whiterose to be creepy, and calls them the "weirdo duo" behind their backs. She thinks Dr. Breeze Beeline is a bit too soft, but looks up to Agent Furlong and sees him as a strong leader.

Role: Magmia is Head of Security at the Canterlot Site. She organises guard patrols to make sure nothing gets in or out. During a breach, she will directly engage the escapee and forcefully subdue them.

Personality: Magmia is often laid back and easygoing, and is a bit of a tomboy. She usually jokes around with the security team when there's no danger present, but when a situation arises, she quickly becomes serious and extremely dependable. When fighting, she has no qualms about fighting dirty and will do whatever she needs to do to win, and comes off as extremely cocky and proud. She has a hair trigger temper, but will apologise if she goes too far. ]

[Name: Dr. Whiterose

Appearance: Dr. Whiterose has 4 hooves and no arms, like all equines. She is a white Earth Pony mare with a long scraggly mane and piercing blue eyes. Her Cutie Mark is a white rose. She does not have a horn or wings.

Abilities: Dr. Whiterose is an expert in medicine and psychology, and her earth pony magic allows her to grow specialised genetically modified plants.

Relationships: She is often alone, isolating herself in her laboratory to continue her research into her modified plants. Even though she knows the others dislike her, she doesn't care.

Role: Whiterose is the Head of Medicine at the Canterlot Site, taking care for sick and injured agents and monsters alike. Although not officially part of her role, she also experiments with new forms of medicine in the form of her modified plants.

Personality: Whiterose is cold and unsympathetic to all around her, only caring for her research and doing her job well. Despite being the Head of Medicine, she has no real empathy, and treats her patients more like puzzles to be solved. Her speech is clipped and blunt.

Her pet project is the "Brain Fog Lily", which she hopes to use to mentally subdue monsters by making them docile. She will claim that this is "ethical and kind", but she only wants to do it for the feeling of power it will give her. ]

[Name: Dr. Bocker

Full name: Dr. Knickerbocker

Appearance: Dr. Bocker has 4 hooves and no arms, like all equines. Dr. Bocker is a deep red unicorn with pink eyes and a short blonde mane and tail. His Cutie Mark is a knickerbocker sundae. He is unsure as to why.

Relationships: Dr. Bocker seems to think he's on good terms with everypony else, even though Sweetie Drops and Dr. Beeline Breeze have their concerns about him, Magmia thinks he's creepy, and Dr. Whiterose couldn't care less about his existence. He likes to leave research notes around, which are logged, but otherwise ignored.

Role: As the Head of Research at the Canterlot Site, Dr. Bocker is tasked with conducting experiments on the monsters to see how their biology and powers work.

Personality: He is a strange and muttering unicorn who everyone finds weird. Although he rarely interacts with other staff outside the research team, he thinks the others are super close to him. Bocker is extremely smart, but his obsession with science and finding the truth makes him forget to keep his experiments ethical. He gets into many disagreements with Beeline over this.

He never takes his lab coat or hoof gloves off, and he hates being touched by strange substances. ]

[Name: Dr. Beeline Breeze

Nicknames: Beeze, The Mind Reader

Appearance: Dr. Beeline has 4 hooves and no arms, like all equines. She is a dark grey pegasus with a very long pale yellow mane that sometimes flops over her face. She wears glasses, has yellow eyes, and a Cutie Mark showing three bees.

Relationships: Sweetie Drops likes her. Magmia thinks she's soft, but understands that her role is necessary. She knows this, and finds it fair. She has concerns about Bocker's experiments, and is keeping a close eye on Whiterose.

Role: As the Head of Ethics, she is tasked with making sure the contained monsters are being treated fairly. She interviews contained monsters and takes their complaints and requests into account.

Personality: Dr. Beeline's emotional intelligence is unmatched, and she can figure out the motivations and worries of others from simple conversations. She's so good at this, she is nicknamed "The Mind Reader" by staff members. She wants S.M.I.L.E. to remain ethical and just, and will not let the Canterlot Site become corrupt.

She is gentle and soft-spoken, but is not a pushover. She will voice her concerns with others openly, and will not hesitate to contact Furlong or even Celestia if she thinks there's a problem. If all else fails, she'll fight, and she knows what pressure points to hit to subdue an opponent. ]

[Name: Agent Furlong

Appearance: Unknown

Relationships: He is the leader of S.M.I.L.E. He knows the other agents professionally.

Role: As the leader of S.M.I.L.E., he is the ultimate authority for what happens in the organisation. He rarely visits the sites, and communicates with them through a magic mirror network.

Personality: He is reserved, cold, blunt, and secretive. His goals are genuinely to protect Equestria, but his high work load and heavy responsibility means he has not time or energy to be personable. ]