Mercy

1. #1selective

   Keys: Overwatch

   Overwatch was an international task force formed during of the Omnic Crisis at the behest of the United Nations. A war against robots that was unlike any humanity had faced before. No single country was successfully holding its territory, but it had been observed that some soldiers and strategists were thriving in this new style of warfare. As the nations of Earth struggled against the omnics, the UN pooled together their best soldiers and technologies to form an elite strike unit.

   In the years that followed the end of the Omnic Crisis, Overwatch was transformed into an international peacekeeping force. New resources and funding were given to the unit, giving it far-reaching global influence. Over the following decades, it helped to maintain peace, inspiring an era of exploration, innovation, and discovery, its range of research including space exploration, medical research, biology, chemistry, infrastructure, and climatology. In this particular regard, a series of eco-watchpoints were established to monitor the planet's changing climate. Rogue omnics, terrorism, warmongering dictators, none of them could stand for long against such a capable, dedicated force. Overwatch made global stability its goal, and the world was happy to have them.

   The original Overwatch Headquarters was located in Switzerland, however, it was destroyed before the group was disbanded and the Petras Act was established.

   In the years that followed, the world became darker and Human-Omnic relations gradually deteriorated. Five years after Overwatch's disbanding, one of Overwatch's former agent and Member by the name of Winston activated the recall code. Winston activated the recall after Watchpoint Gibraltar was attacked by a small group of Talon soldiers led by Reaper who was in search of information regarding former Overwatch Agents.

2. #2selective

   Keys: Blackwatch

   Blackwatch was a secret covert operations division of Overwatch led by Commander Gabriel Reyes. The Blackwatch Division's existence was kept a secret from the public, although there were always rumors of Overwatch carrying out covert operations.

   Eight years before the present day, Gérard Lacroix had just newly established a Blackwatch facility in Rome as part of an operation to bring down Antonio Bartalotti, a high-level Talon affiliate based in Venice. However, an undercover Talon agent infiltrated the building and planted a bomb in an attempt to assassinate Lacroix; though Lacroix survived the attack, 14 Blackwatch agents and personnel were killed (or at least the ones whose remains could be recovered). Having avoided the explosion due to leaving the building moments earlier after meeting with Lacroix, Gabriel Reyes and Cole Cassidy rushed back inside to rescue anyone they could find, with Reyes carrying out Lacroix.

   Shortly after, Reyes sought retribution for the incident, deploying himself, Cole Cassidy, Genji Shimada, and Moira O'Deorain on a mission to capture Bartalotti. In what became known as the Venice Incident, they infiltrated Bartalotti's manor, killing or incapacitating numerous Talon guards. Upon reaching Bartalotti, Reyes shot him after being told that due to his connections, he could easily escape justice if brought in. The assassination set off the Talon guards to their presence, but the Blackwatch agents were able to escape with their lives. What they didn't escape, however, was the media scrutiny that came with it. The existence of Blackwatch was revealed to the world. There were stories of assassination, coercion, kidnapping, torture, and worse. Governments called on the United Nations to shut down the "aggressive and repeated violations of many countries' sovereignty." A special UN committee launched a lengthy and highly secretive investigation into the claims. As the UN investigation proceeded, public distrust swelled. The investigations revealed the existence of O'Deorain's illicit research within Overwatch, and the organization disavowed any knowledge of her. The team members who took part in the operation were sidelined, if only temporarily.[8]

   One year later, Blackwatch came under scrutiny after the Japanese government issued a complaint. The division and its agents were placed under suspension. While this was going on, the King's Row Uprising occurred. In violation of the suspension, Blackwatch agents, including Cassidy, scouted the area and provided intel on Null Sector's fortifications.

   A year or less after the King's Row Uprising, Blackwatch was sidelined.

   As Overwatch's influence waned, people within Blackwatch sought to bring down its parent organization and turn it to their own ends. In regards to Overwatch, governments called on the UN to put an end to the "aggressive and repeated violations of many countries' sovereignty." This led a special UN committee to launch a lengthy and secretive investigation, eventually leading to Overwatch's dismantlement, and therefore Blackwatch.

   Years afterward, Cassidy noted that tactics used by Talon seemed to be based on those used by Blackwatch, and one of the Talon soldiers recognized Cassidy, implying a connection between the two organizations.

3. #3selective

   Keys: Talon

   Talon is a Terrorist Organization that is comprised of a variety of individuals, each with their own goals and ideas. Through its leader Doomfist, its current manifesto is that humanity is made stronger through conflict. Consequently, Talon seeks to sow turmoil across the globe to strengthen the human race. Repeatedly, Talon has demonstrated disregard for the standard rules of engagement, attacking both military and civilian targets with impunity.

   After joining Talon, Gabriel Reyes noted that its members lacked the camaraderie he'd seen in Overwatch. In Talon, there is no pretense of harmony among its members. Ultimately, the group is a means to an end for its members, who pursue their own agendas.

   Talon operatives have a high rate of injury in the field.

4. #4selective

   Keys: Helix, Helix Security Systems, Helix Security International, Helix Security, Helix Securities

   Helix Security International, otherwise referred to as Helix Security Systems, Helix Security, or Helix Securities is a private security firm. It is funded by the United Nations and acts as a global security force. It is one of the most powerful corporations in the world. They are based in the city of Cairo in the nation of Egypt.

5. #5selective

   Keys: Raptora

   The Raptora is a type of combat armor utilized by Helix Security International soldiers. Teams who operate using these suits are referred to as "Raptora units," and at least at times, fly in formation in groups of three.

   The suit is equipped with jump jets, a wrist-mounted rocket, and a battery of mini-rockets that are fired from the suit's shoulders. The helmet is equipped with a HUD. This is in addition to the weapon the Raptora user carries in their arms, said weapons including rocket launchers and rifles.

6. #6selective

   Keys: Volskaya, Volskaya Industries

   Volskaya Industries is a Russian company involved in Svyatogor production, and is Russia's premier anti-omnic security force. Katya Volskaya is its CEO. Based in St. Petersburg, its frigid mechworks are a hotbed for conflict and corporate backstabbing.

   In more recent times, in light of increased aggression from the Siberian omnium, the company increased production. Shortly after Guillermo Portero stepped down as CEO of LumériCo, Volskaya experienced a security breach in its network. This was at the hands of Sombra, who was able to shut down the company's security systems as she, Widowmaker, and Reaper (all Talon operatives) conducted a raid on the company's mech factory in order to assassinate Katya. Katya survived, but numerous personnel were killed and at least one mech was destroyed.

7. #7selective

   Keys: RDF, Russia

   Also known as the RDF for short, the Russian Defense Forces

   The RDF fought against the omnics during the Omnic Crisis. In an exception to the rest of the world, the RDF was able to defeat the omnics without the aid of Overwatch, as they fought their way through the omnic forces in Siberia and shut down the region's omnium

   Thirty years later, the omnium reactivated, once again turning Siberia into a battleground, and plunging Russia into the Second Omnic Crisis. A coordinated assault was mounted against the omnics. The RDF was given authority over all Russian territory east of Krasnoyarsk. The Krasnoyarsk Front was established, where fighting between the RDF and omnic forces entered a routine—RDF patrols would be sent out, would "dig up" omnics, and engage them in combat. Casualties were regularly inflicted on the RDF, and morale among the Russian people sagged, with some saying that the machines couldn't be defeated.

   Events came to a head when the northeastern section of the front was breached by the omnics. Novanskoye was destroyed and declared lost, and RDF forces were ordered to fall back to Krasnoyarsk to consolidate their defenses and oversee the city's evacuation.

8. #8selective

   Keys: Architech, Vishkar

   The Vishkar Corporation is a multinational corporate entity, classified as a megacorporation, based in southern India. It maintains the Architech Academy where it trains individuals in the manipulation of light-bending. It is one of the most powerful corporations in the world.

   Vishkar, at least in theory, is known for its public service works—houses, clean water, clinics, etc. While there may be some truth to that, Vishkar's activities also include more 'corporate' activities—luxury retreats, exclusive clubs, and "condominiums with prices as high as the skyscrapers that contain them." More than once, it has resorted to dubious tactics to achieve its goals.

   Vishkar's is widely known for its use and application of hard-light. The company's founder hoped to share it with the world before Vishkar implemented more restrictions on the technology. At some point afterward, Vishkar's founder passed away.

   After the Omnic Crisis, Vishkar began the laborious process of creating new, self-sustaining cities to house India's displaced population. One such city, Utopaea, was created using radical hard-light technology that enabled its architechs to shape the city's streets, utilities, and living spaces in the blink of an eye.

   Vishkar also secured a contract to redevelop large tracts of Rio de Janeiro. The citizens were told that the development would improve their lives. However, that promise never became a reality. Vishkar imposed controls on the residents in the name of building a more orderly society: enforcing curfews, cracking down on what the company perceived as lawless behavior, and exploiting the populace as a cheap labor force. Sonic technology was used to control the populace. However, that technology was stolen by one of the citizens who led a popular uprising, driving Vishkar out of the city.

   Per the events in Rio, Vishkar was subjected to investigation, forcing the company into damage control. While this was going on, the company was involved in negotiations with LumériCo, with Sanjay Korpal engaging in confidential negotiations with CEO Guillermo Portero, relaying the details to the company's executives. The discussions involved importing LumériCo's patented energy systems. When Sombra leaked LumériCo documents and emails to the press, these negotiations were revealed to the public. Atlas News reported on the incident, claiming that the link between the two companies should be a cause for concern.

   Currently, Vishkar desires to have a presence in Oasis.

   Vishkar dispatched its lawyers and "other, more dangerous forces" to hunt down Niran Pruksamanee, demanding that he hand over his biolight technology to them.

   Not long after Rio, Vishkar was carrying out development in the Indian city of Roshani. However, their groundbreaking caused a tremor that destroyed a statue of Aurora in the neighboring village of Suravasa. Sanjay Korpal, Tamir Chada, Harita Patel, and Satya Vaswani convened to discuss the incident. The damage inflicted could jeopardize Vishkar's development contract. Vaswani was sent to Survasa to find out what could be done to compensate the villagers—anything they asked, as the cost of the repair was a drop in the bucket compared to Vishkar's development rights.

   After ingratiating herself into the local culture, Vaswani conducted a ceremony where she used hard-light to fix the statue. The villagers accepted the reparations.

9. #9selective

   Keys: LumériCo

   LumériCo is an energy company, based in Dorado, Mexico. Partially state-sponsored, it is the country's largest energy company.

   LumériCo took part in the reconstruction of Mexico in the aftermath of the Omnic Crisis. To this end, it constructed a series of power plants in a network that ran throughout the country. The last one was constructed in Dorado.

   As CEO Guillermo Portero's speech to mark the power plant's construction loomed, its website was hacked. This led to a series of emails being exchanged between staff members, as issues included unauthorized logins to Portero's personal page, power spikes during an alarm test, and unauthorized changes in server code. The hacks continued, as the company reported a server outage, and Station 4 experienced a perimeter breach. Extra security shifts were given for all LumériCo sites.

   It was actually cyber rather than physical security that LumériCo needed, as Sombra leaked a number of company documents and emails to the public. The documents indicated that Portero used the company's funds as his own piggy bank, that he was personally involved in bribing public officials and creating a system of kickbacks and payoffs beneficial to LumériCo, and finally, that he proposed a plan to seize privately held land via government expropriation to expand LumériCo's facilities throughout Mexico. In addition, the emails revealed that LumériCo had been in negotiations with the Vishkar Corporation to export its proprietary energy systems; a cause of concern for many, given that Vishkar itself was the subject of inquiries for its actions in Rio de Janeiro. Mexican law enforcement categorized the break-in as a criminal action, and Portero forcibly denied the accusations. Los Muertos came out as a supporter of Sombra, calling for the immediate resignation and arrest of Mr. Portero and his co-conspirators, the deactivation of LumériCo's power plants pending an independent investigation into the company's governance, and reparations to citizens affected by LumériCo's policies. Less than a week after the leak, Portero announced that he was stepping down as CEO. Company officials stressed that he hadn't officially resigned or been removed from his duties. Portero retained some support within LumériCo, but some within the company believed it to be the end of his career. Meanwhile, the company suffered a second breach of its network, which had security insiders concerned that the company's wide-ranging network infrastructure could still be compromised.

   Portero managed to retain his position as CEO. The company focused its efforts on dealing with Sombra.

10. #10selective

    Keys: Architech

    The prestigious Architech Academy is an institute maintained by the Vishkar Corporation. Here, students are trained in hard-light manipulation, becoming architechs. Most students take a procedural, mechanical approach in this regard, and the Academy instructors state that uniformity is strength, and that there is a formula for success that every student must follow.

    The Academy grounds include gardens, and students share dorms. Non-Indian citizens can study at the Academy.

    Known students of Architech Academy include Niran Prusamanee and Satya Vaswani

11. #11selective

    Los Muertos (translated as "The Dead") is a revolutionary/criminal group that operates in Mexico.

    Little is currently known about the Los Muertos organization. Though most consider it to be a lawless, opportunistic gang, its members style themselves as revolutionaries who represent those left behind by the Mexican government after the widespread devastation of the Omnic Crisis. That mission stands in stark contrast to their methods and the overwhelming evidence of their criminal activities.

    They distinguish themselves by painting skulls and bones on their bodies with phosphorescent paint. Some of their members have demonstrated anti-omnic tendencies.

    Sombra, a former member of the group, hacked the website of LumériCo, posting claims that its CEO, Guillermo Portero, was plundering the riches of Mexico to fill his own purse, that he had corrupted the government, and wouldn't stop until the entire country was under his control. Los Muertos promised to "dethrone the King Viper." Sombra leaked a number of LumériCo documents and emails to the public. The documents indicated that Portero used the company's funds as his own piggy bank, that he was personally involved in bribing public officials and creating a system of kickbacks and payoffs beneficial to LumériCo, and finally, that he proposed a plan to seize privately held land via government expropriation to expand LumériCo's facilities throughout Mexico. It also established that negotations were being conducted between LumériCo and the Vishkar Corporation. Portero denied the accusations, but Los Muertos came out of what Atlas News dubbed the "Sombra Collective." It called for the immediate resignation and arrest of Portero and his co-conspirators, the deactivation of LumériCo's power plants pending an independent investigation into the company's governance, and reparations to citizens affected by LumériCo's policies. It began organizing a protest to coincide with LumériCo's unveiling of the Dorado nuclear plant. Less than a week later, Portero resigned as CEO, as public opinion turned against his company. The group posted on the company's own website, declaring that Portero would soon be imprisoned like so many other Mexicans he had put there, and that the revolution would continue.

    Sombra is a former member of Los Muertos.

12. #12selective

    Keys: Omnium, Omnica, Omnic

    Omnica Corporation was a multinational corporate entity that revolutionized the manufacturing of robotics through the use of their patented omnium factories, precipitating the Omnic Crisis.

    Omnica began life as a "scrappy start-up" before becoming "a massive disrupter on the world stage." It pioneered the use of automation and self-improving software algorithms in robotics manufacturing.[1] With the corporation struggling to meet demand for its robots, Omnica constructed and patented massive factories known as omniums. Promising to bring about an economic golden age, the facilities were installed in locations all over the world.

    Omnica also carried out research and application of cybernetics and AI, both of which improved countless lives and alleviated global poverty. Well aware of the trope of a robot uprising in science fiction, Omnica scientists were well aware of the risks they were taking in creating AI, and coded failsafes that would make such an eventuality impossible.

    Omnica's fortunes changed when it hired Mina Liao. Omnica had hit a brick wall with its development of omnics, and asked her to improve on something that many thought couldn't be improved. She and her team began work creating the next generation of adaptive AI. She and her team succeeded beyond anyone's wildest expectations. However, events reached a head with the creation of Aurora. Omnica was deeply divided on the robot's creation, and the United Nations put limits on further research. Aurora's creation put a spotlight on Omnica that it wasn't able to withstand. Furthermore, the omniums had begun to malfunction, and analysts determined that their growth and output would never be able to meet corporate projections. Investigations followed, uncovering evidence of corporate fraud and leading to the forcible dissolution of Omnica Corporation and the dismantling of the omniums.

    After Omnica's shutdown, other companies stepped in to fill the void, and omnic technology continued to advance.

    Years after they'd been shut down, the defunct omniums reactivated themselves and launched a military campaign against humanity in a worldwide conflict that would come to be known as the Omnic Crisis. The cause of the omnic uprising was a mystery, and not even Omnica's former employees could explain what had happened, given that they had taken precautions for such an eventuality.

    Overwatch Founder Dr. Mina Liao was a former member/employee of Omnica Corporation

13. #13selective

    Keys: Omnium, Omnica, Omnic

    Omniums are self-improving automated robotics factories installed in locations worldwide, originally constructed by the now-defunct Omnica Corporation. Though these factories were eventually dismantled following evidence of corporate fraud, they later reactivated of their own accord and launched attacks against humanity in a conflict that would come to be known as the Omnic Crisis. The robots produced by omniums are known as omnics. These factories are powered by fusion cores that, if destroyed, can result in nuclear fallout.

    Australia: The Outback omnium and its omnics were given the Australian omnium and its surrounding land after the Omnic Crisis in an attempt to make long-term peace. Dissatisfied human residents created the Australian Liberation Front, which destroyed the omnium and unintentionally turned the Outback into an irradiated wasteland. Its remains were used to create Junkertown, and the Junkers continue to pilfer the omnium. East China Sea: There is an omnium located underwater in the East China Sea. It is here where the Gwishin Omnics are created. Thanks to the conditions, the omnics created by this omnium appear with an aquatic design. Nigeria: The Nigerian omnium was a massive manufacturing omnium. The OR14 "Idina" line of security robots were built here before the start of the Omnic Crisis. Russia: The Siberian omnium, previously thought deactivated during the Omnic Crisis, is currently renewing omnic aggression. Upon order of the Russian government, Volskaya Industries increased Svyatogor production in order to deal with the threat. United States: The Detroit omnium was active during the Omnic Crisis. Its forces lay siege to Toronto.

14. #14selective

    Keys: Omnica, Omnuim, Omnic

    Omnics are artificially intelligent robots produced by omniums.

    Omnics were produced by omniums.

    Omnics were originally non-sentient. The first sentient omnic was Aurora. The Shambali believe that it is through her 'ascendence' that all omnics are similarly sentient,[4] in an event that omnics call "the Awakening." It is possible for omnics to go "feral," at least according to The Legend of the Junker Queen.

    Omnics, even the baseline humanoid model (Model XRT3000), have been described as being better, stronger, faster, and smarter than humans. However, they are susceptible to the effects of an EMP and can be hacked. Advanced AI programs known as god programs, such as Anubis, can forcibly take control of otherwise independent omnics and bend them to their will. Some omnics, if not all, possess a unique form of energy, dubbed "omnic energy," which has both destructive and restorative properties; Zenyatta's orbs were designed to channel this energy.

    Omnic emotions are hard for humans to read. At least some omnics are capable of dreaming.

    Omnics are sometimes derogatorily called "tin cans" or "warbots" by humans, though the latter term was used exclusively to refer to omnics specifically designed for war during the Omnic Crisis.[

15. #15selective

    Keys: King's Row, Underworld

    The Underworld is an omnic city located in London, located beneath the surface of King's Row.

    The Underworld was built from scraps. Most of London's omnic population lives in the Underworld, as it's safer for most of them. However, the omnics there have to steal pieces of technology to survive, as many vendors refuse to sell their required technology to omnics within London.

    In the period after Overwatch was disbanded, the Underworld's grid was failing.

    Lena Oxton, who'd met Iggy, attempted to bring technology into the Underworld to help fix its grid. However, this generated some ire from Kace and his gang (per their anti-human stance), and getting her hands on the required technology was difficult. The grid suffered another blackout, and while Oxton was able to provide a regulator, it was of little use. The grid needed a regulator, as without one, it would just keep failing. Unfortunately, there was no transformer that the omnics could acquire that would work with their technology legally.

    After Tekhartha Mondatta was assassinated, Kace rallied the Underworld's omnics to his side, declaring that it was time for war.

    Some people wanted to take out the omnics of King's Row with an EMP device. The device was attempted to be transported into the Underworld for detonation.[

    After their assault on Paris, Null Sector returned to King's Row where it assaulted the Underworld. Overwatch arrived to stop them, using a modified TS-1.

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