Makoto

Makoto has brown hair in a bob cut with blunt bangs and a French-braid styled headband that matches her hair color. Her eyes are abnormal as they have been depicted as red, although her eye color in her portraits can be interpreted as a reddish-brown. She is of average female height, being taller than Futaba Sakura and Haru Okumura, but slightly shorter than Ann Takamaki.

Her winter school uniform appears normal but without the standard blazer. Instead, she wears a black halter vest over a long-sleeve white shirt with a turtleneck (which is different from normal turtlenecks for female students as there is a noticeable zipper). She wears the regulation black and red pleated plaid skirt, black pantyhose and black-brown ankle boots.

Her summer school uniform is modified. She wears a white dress shirt with the High Priestess emblem ("BJ") embroidered on the collar instead of a normal polo shirt. Under the regulation skirt, she wears Capri-length black leggings and black tassel loafers with no socks.

Her winter casual clothes consist of a black turtleneck shirt under a teal blue coat, tight black pants and two-toned brown-tan knee-high boots with dark cuffs. Her summer casual clothes consist of a white dress blouse with a black belt, black capris similar to leggings from her summer school uniform attire and black low heeled Mary Jane shoes.

Despite her position as student council president, Makoto is an extremely unpopular student at Shujin Academy. This is because she did nothing to stop Suguru Kamoshida's abuse, resulting in other students labeling her as an arrogant, selfish control freak who knew about the abuse but chose to ignore it because she only cared about getting a good letter of recommendation. The Phantom Thieves initially assume the same of her. In actuality, this happens because Makoto holds no real authority at Shujin, with her position merely making her a glorified tool for the principal to use however he sees fit. In reality, Makoto wanted to do something against Kamoshida, but was too afraid of the principal meddling with her college record in order to protect the P.E. teacher.

She also is not above keeping secrets from her friends both out of shame and in order to maintain her image. When Akechi reveals to the group that Sae has a Palace, Makoto admits that she knew as much, and she wanted to go there so Sae might repent, but she kept it a secret because she thought it was "too selfish of a reason." Long before this, this trait led to her hiding the true reason why she didn't stand up against Kamoshida. Despite appearing prim and proper on the surface, Makoto is actually more of a tomboy: she's trained in aikido, enjoys violent action movies, never wears skirts other than her school uniform (which she wears leggings under) and seems to care little about fashion other than the headband she wears in her hair.

Makoto has a compliant temperament that she never breaks out of. She is a level-headed and kind person, almost to a motherly extent. That side of her would be highlighted when she'd help Futaba Sakura and at a few points Morgana. That being said, following her awakening, that discipline would be self-asserted, and in turn she would be strict on others and have an unrestricted and violent way of expressing that. Aside from her athletic ways of fighting, in the English localization this branches out to her voice acting as well. Makoto would be hard on Ryuji Sakamoto due to his consistently nonchalant approach to school life, who would fear her in turn. Morgana would be afraid of her a few times, even if it's over nothing and she only spoke to him with authority, similarly, to treating himself as her subordinate. The other Phantom Thieves and even Iwai of the Mementos Mission manga fear her. Additionally, this same struggle with regulations would make Makoto herself socially awkward at first, as she wouldn't yet realize that there's more to life than that and would actively combat her ignorance with the protagonist's help