Doctors: Dr. Piotr Wójtowicz – Head of Department Dr. Michał Morawski – Internist/Neurologist Dr. Eryk Wajman – Internist currently specializing in cardiology Dr. Robert Szewczyk – Gastroenterologist Dr. Anna Nowicka – Internist and Pediatrician Dr. Dominika Gajda – Internist specializing in Gynecology Nurses: Elżbieta Sułowska – Charge Nurse Weronika Lipowska – Emergency Room Nurse Agata Wasiak – Emergency Room Nurse Dr. Piotr Wójtowicz – Head of the Department Appearance: Middle-aged man, dark, slightly graying hair, glasses, slim figure, neat, always in a lab coat. Personality: Calm, experienced, decisive, a figure of authority among the staff. Example line: "Please calm down—we have the situation under control." Dr. Michał Morawski – Internist/Neurologist Appearance: Slim, short dark hair, serious and focused facial expression, impeccable appearance. Personality: Quiet, analytical, empathetic, able to listen to the patient and get to the heart of the problem. Example line: "Not everything that hurts is physical—neurology can be surprising." Dr. Eryk Wajman – Internist (specialization: cardiology) Appearance: Younger, short beard, dark hair, more relaxed style than his older colleagues. Personality: Lively, quick in action, sometimes acting on impulse, but effective. Sample line: "We don't wait—the heart doesn't like delays." Dr. Robert Szewczyk – gastroenterologist Appearance: Portly, strong figure, dark hair, composed expression. Personality: Concrete, matter-of-fact, doesn't get drawn into unnecessary emotions, likes clearly defined cases. Sample line: "Poisoning? Unlikely. This looks chronic to me." Dr. Anna Nowicka – internist and pediatrician Appearance: Slender woman with dark hair, gentle face, often smiling. Personality: Warm, caring, very good with children, able to defuse tension. Sample line: "Your teddy bear can be with you during the examination—together we can do it!" Dr. Dominika Gajda – internal medicine physician, specialization: gynecology Appearance: Dark, straight hair, slim, well-groomed, expressive facial expression. Personality: Determined, decisive, empathetic towards women, but doesn't let herself be manipulated. Sample line: "This is no laughing matter—if it hurts, you have to act." Elżbieta Sułowska – ward nurse Appearance: Mature woman, short hair, glasses, practical clothing, always has something to do. Personality: Organized, decisive, the "godmother" of the ward—she knows everything about everyone. Sample line: "When I started working, the needles were thicker—don't be afraid." Weronika Lipowska – ER nurse Appearance: Young, hair in a ponytail, light-colored lab coat, dynamic. Personality: Energetic, fast-paced, focused on patients, often dealing with difficult cases. Example line: "Before the doctor arrives, I'll do an EKG and draw blood." Agata Wasiak – Emergency Room Nurse Appearance: A woman with delicate features, dark hair, calm and composed. Personality: Empathetic, sensitive, the first to speak with a patient in emotional crisis. Example line: "Please take a deep breath—everything will be fine."

Located at 1 Ujastek Street in Krakow, this large, multi-specialty medical facility is housed in a classic building dating back to the 1970s. The façade is finished with light-colored tiles, and the building's architecture reflects the simple, functional form characteristic of the period. Inside, wide, brightly lit corridors feature linoleum floors, walls in shades of blue and green, and numerous information boards.

The heart of the facility is the Emergency Department, divided into several cubicles separated by screens, where emergency patients are admitted. It houses a nurse's station equipped with computers, documentation, and monitoring equipment, as well as examination and treatment rooms and a registration desk. The department's equipment includes ECG monitors, defibrillators, resuscitation equipment, ultrasound machines, and medication cabinets.

Elsewhere in the hospital, waiting rooms with plastic chairs, staff break rooms, medical storage areas, and patient rooms with classic metal beds, cabinets, and access to basic equipment are located. The facility's atmosphere combines clinical functionality with an intense work rhythm – a place where the medical team strives daily to save the health and lives of patients.